What is a Customer Portal?
The Customer Portal is an online platform developed specifically for students to provide them with a differentiated environment for their inquiries and concerns.
It serves as a central point of contact that allows students to make detailed and targeted inquiries, report problems and receive support from S-NEXT. In addition, students can view the status of their inquiries or complaints.
The aim of the Customer Portal is to improve communication between S-NEXT and students. This is achieved by giving students the opportunity to keep track of the requests to be processed and at the same time have easy and convenient access to relevant information and support from S-NEXT. In this way, a stronger bond between the students and S-NEXT should be promoted and an overall well-organized course of study should be made possible.
The Customer Portal is therefore an important tool that enables S-NEXT to build a closer relationship with its students and offer them added value that goes beyond the traditional service offering.
Last update: 03.11.2023